At uae.peiramaparfums.com, we understand that customers may sometimes need to cancel an order. This policy explains the time frame and conditions under which cancellations are accepted.

1. Cancellation Timeframe

Customers can cancel their order within 24 hours of placing the order, provided the order has not yet been processed or shipped.

Cancellation requests must be submitted by contacting us at:

Email: info@peiramaparfums.com

2. Conditions for Cancellation

Cancellations will be allowed under the following conditions:

• The request is made within 24 hours of order placement.

• The order has not been dispatched to the courier.

• The product has not entered shipping or fulfillment processing.

Once an order has been shipped, cancellation requests cannot be guaranteed and customers must follow the Return Policy instead.

3. Refund for Cancelled Orders

If a cancellation request is approved, refunds will be made back to the payment solution used initially by the customer.

Please allow for up to 45 days for the refund transfer to be completed, depending on the issuing bank and payment provider.

4. Non-Cancellable Orders

Orders that have already been shipped or delivered cannot be cancelled. These cases may qualify for return only if they meet the conditions outlined in our Return Policy.

5. Contact Information

For cancellation requests or questions, please contact:

Email: info@peiramaparfums.com